Return Policy

Return Policy

Please read our Terms and Conditions carefully before using this website. By accessing and using this website in any way including, but not limited to, browsing the website; using any information, content or services; downloading any materials; and/or placing an order for products or services, you agree to and are bound by these guarantees, terms and conditions.

If you do not agree to the Terms and Conditions contained herein, please do not use this website in any manner.

SIGN RETURN POLICY 

Due to the custom nature of our signs and the fact that we cannot place custom-made signs back into our inventory for resell to another customer, we are unable to offer a refund or credit for any sign. You agree that all sales are final. It is entirely your responsibility as the customer to determine the applicability and/or fitness of any purchase made.

SignMagic Online Design Center

Every user of our SignMagic software agrees that in using our software, the design serves as the final layout proof unless indicated otherwise in the check-out process under “Special Instructions.”

SIGN ACCESSORIES RETURN POLICY 

We are happy to process the return of sign accessories that are not custom-made. Sign accessories would be any items other than a sign. If you need to return a stock accessory item, please contact Customer Service at 800.899.6272 to inquire if your specific item is available for return. Most sign accessories do carry a small "restocking" fee that varies from item to item. Our restocking fees range from 10% to 30% depending on the item, its size and the restocking location.

Credit card statements will reflect a return from TheSignChef.com.

CORPORATE DECLARATION

TheSignChef.com, Inc. is the legal corporate name of TheSignChef.com’s group of sign companies including:

  • SignsUS.com
  • SignsRus.com
  • BestBuySigns.com