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customized signs, custom sign, online sign shop, design a sign, signs ship free, outdoorsigns, metal signage

The Motto We Should Have Thought Of

After a hard day's work at the custom signs shop, I was flipping through the channels the other day when a commercial stopped me in my tracks. I was struck by Esurance's succinct tagline, "Technology when you want it, people when you don't." It's simple, straightforward and honest.

"Hey," I thought, "That describes TheSignChef exactly!" I was excited.

Right away, I called up our copywriters and fired them for not coming up with it first. Just kidding!

But it's true that Esurance's wonderful slogan also represents our business model.

Technology when you want it...

We strive to provide online support, tools and programs that are both intuitive and free. These days, people don't always want to pick up the phone. A fast, easy online solution is what many of our customers are looking for in a custom signs business. To meet that demand, we offer:

• Instant online live chat
• How–to videos
• E–mail responses within the hour
• Online design tools SignMagic, LiveDesign and DesignExpress
• Letter sizing calculators
• A comprehensive library of helpful articles
• Easy online ordering
• Online pricing calculator
• Material Selection Wizard
• QR code generator
• ...And more!

And we have an in–house computer geek who is constantly developing new ways to serve our customers.

...people when you don't

But some people still like to do business the old–fashioned way. And even if you use our online tools, it's nice to know that you can get in touch with us directly when you need to. In fact, we're available by phone anytime between 9am and 9pm seven days a week. We barely sleep! Our head Sign Chef even had an additional line installed in his house so he can personally answer your calls when no one is at the custom signs office.

Our customer service team can answer any questions you have and are always going out of their way to provide you with over–the–top support. We all strongly believe that superb customer service is the most important element of a business. After all, we do all of this for YOU!

So thank you, Esurance, for putting into words what we could not.