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custom signs, custom sign, custom signage, sign design, online signs, signs and convenience

Our Customized Signage Comes With More Customer Service and Convenience

Our business is built around our customers, and providing them with a great custom sign. We‘ve spent our 25 years in the industry listening to our clients and working hard to give you more of what you want. Quite frankly, our reputation — and our entire business — is built on a commitment to customer service.

We strive to provide the best in customer service and custom signage

A lot of our business is repeat business. We also make a lot of custom signs for referrals. It Makes sense that we would do our very best to make our customers pleased. Plus, we care about you. (Can you believe it!?)

Designing and buying a custom sign is a big deal, and we know that. We're here to help you as much as possible so that you're 100% satisfied with your custom sign. And as a smaller company doing big business, we're able to offer everyone that extra bit of support.

Not just more customer service but more convenience, too

Now, because we create custom signage for clients all over the country and beyond, you might be pretty far away. But you don't need to walk in our offices to receive exceptional customer care.

We've created a three—pronged customer service system so you can get in touch with us basically whenever you need to:

* Online Chat: Our custom signage specialists are ready and waiting to talk with you online from 9am to 9pm seven days a week. And we don't have a special room full of "customer service associates" waiting to give you stock answers to your questions. There's a good chance you'll speak to our customer service manager or our Head Sign Chef and owner.
* Quick—Response Email: Send a note to Service@TheSignChef.com and you'll usually hear back within the hour. Yes, I said within the hour.
* By Phone: You can call and speak directly to a sign specialist anytime between 9am and 9pm seven days a week. Our Head SignChef answers the phone himself after business hours — he had a line installed in his house just so he could field your calls at whatever time is convenient for you.

And of course, you will never, EVER hear a computerized voice telling you to "press 1" when you call us. Plus, you're more than welcome to walk right in to our offices if you live close by. Heck, you're welcome to drive 500 miles and walk right in if that's the type of customer service you prefer. Our #1 priority is making you happy.