Here at TheSignChef, we've spent years developing all sorts of tools and technology to make your custom sign decisions smooth, simple and flawless. And we're not just a sign company, but we're a software company as well! Other sign companies actually lease software and e-commerce technology from us!
What does this technology mean for you:
-You can get answers to your questions quicker
-Complex sign decisions are suddenly simple
-You can get professional looking sign designs for free, and in a way that is convenient for you!
What does this technology mean for us? (Which ultimately affects you as well!)
-Our whole staff can communicate better because we're always in the loop!
-We can operate efficiently, allowing fast turnaround for your custom signage
-We can instantly track your current orders as well as orders from years past!
This is just a taste of what our sign technology can do for you. Below find a complete list and description of all the nifty tricks and tools we've got hiding in our kitchen!
DataLoop is our very own software which has been developed and updated since 2003. It is a real-time order tracking system that allows us to provide customers with up-to-the-minute updates per their request. In short, DataLoop is an integrated internal and external communication tool for anyone in the custom sign making industry — it keeps everyone in the loop!
We use DataLoop to document every aspect of every order from the moment the order is put into the system until after the customer receives it. Throughout the progress of each order, our client's file is constantly updated and time-stamped with the person's name who worked on it. Why is this important? Because now, anytime any customer inquiries about their order in any way, anyone you talk to here can give you an exact answer, without having to ask around before getting back to you!
And that's not all! With DataLoop we can recall design information and order specifications years after your signage from TheSignChef was ordered. We can then remake your exact signs without you having to keep any of your own files!
(DataLoop is just one type of technology that we lease out to other sign companies!)
How does a small business manage hundreds of incoming and outgoing emails a day without going bananas?! Simple—Google-Powered Email! G-mail is perhaps the best email management system on the planet! With dynamic sorting, labeling and Google-powered search built right in, our in-house Customer Service Specialists can retrieve your correspondence with our company - on demand - within seconds.
In short, G-mail's efficiency helps us maintain fast customer response times without chaos.
Comparable enterprise-class email management systems can cost thousands of dollars and still not have all of the functionality and robust features G-mail offers for FREE, just for the asking! Google also offers a commercial version to small businesses for just $75 a year. The commercial version allows you to brand your email messages. For example, instead of having a free G-mail address like, our commercial G-mail account is branded specifically for our company — .
While G-mail technically isn't "Our Technology", we view Google as a strategic partner in helping us serve our clients' needs faster and better than ever before.
Our videos are instructional, educational and entertaining, and are created so you can get to know us (and what we can do for you) a little better. Video delivers more information faster than we can explain in writing, and are great for those that prefer to absorb information visually and by listening rather than by reading.
Our videos deliver new information and demonstrate sign making tools that you won't find anywhere else! And if you live 2,000 miles away, they are the next best thing to coming to our shop in person.
Custom products cannot always be purchased on the spot through the internet. But at TheSignChef, that's not the case!
We've designed all sorts of tools that allow you to conveniently place your custom signage directly into your shopping cart and purchase on the spot. You can actually buy a custom product at all hours of the day without talking to a single sign specialist!
Our Online Shopping Cart is set up so that each purchase goes directly into DataLoop, our order tracking software. Therefore, since don't have to re-type any order information, any chance for human error is eliminated!
And our shopping cart is protected with security encryption, making custom signage shopping not only convenient but safe!
We piggy-back YouSendIt.com's FTP which allows our customers to send large image files that are too large for most email.
We have two dedicated servers as well as system redundancy with off-site backup of all customer data and design files. This keeps all of your order history and file information intact so future re-orders are seamless and hassle-free.
This server allows for ongoing site and software enhancements and upgrades without interruption of service. With the use of this server, we have been able to constantly make site improvements, de-bug, and develop our core technologies.
We've created a proprietary vinyl application kit called Vinyl Magic. This kit includes an environmentally friendly deep cleaner that is instrumental in removing invisible contaminants prior to vinyl application.
Additionally, our application fluid is an in-house recipe that we've been developing since 1988. It allows for a bubble-free application and doesn't leave a residue which can cause premature vinyl failure.
Vinyl Magic also includes a special drying agent so that moisture can evaporate from behind the letter quicker.
But beyond Vinyl Magic, our real secret ingredient is our specific vinyl application method that is explained in our fully illustrated directions included in each kit.
Flatbed printers are a staple in the signage industry. However, not all flatbed printers are created equal. We knew investing in a top-of-the-line printer upfront would be well-worth it in the long run. There are five main components of the VK300D that give it a leading edge in the flatbed printer market.
Seiko ColorPainter M-64s
For vinyl lettering, graphics, banners, and signs with a vinyl overlay, TheSignChef.com relies on the Seiko ColorPainter M-64s to produce superior signage. The M-64s is a wide format inkjet printer that allows for durable, long-lasting color and high-resolution images.